“Tell me about a time when you motivated a team in a unique way.”
- “I am a manager who recognizes and rewards hard work. I
had a team who came to the rescue with a project that required
three months of overtime—weekends and evenings. I made sure
that all members of the team talked to me about their family
situation and whether it was causing a strain and what they
were doing about having some fun outside of work. I rewarded
each person with a certificate for a weekend away at a local
beach resort when the project ended successfully. I believe
in life balance, and I think that is the reason the turnover
rate at this company is several digits below the average.”
- “As a manager of a customer service team, I have found that
competition motivates the employees and they have fun competing.
I have set it up so that they earn points for meeting certain
goals or plateaus. At the end of the month they cash in the
points for merchandise from the ‘company store’ or for things
like movie tickets or dinner coupons. The morale in the department
stays high,and there is a great deal of camaraderie relating
to these contests.”
- “In the sales industry it is very common to have ceremonies
to reward top performers. I had been on the receiving end of
such rewards when I was a sales rep and found that after a while
I had a whole bookshelf full of beautiful trophies that weren’t
doing anybody any good. When I became the person in charge of
selecting awards, I came up with a unique idea to give engraved
golf clubs, watches, or luggage as the awards. It was a big
change from tradition, but most people were really motivated
by a more practical gift. We had a wonderful year that year,
and a lot of people walked away with some great gifts.”
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